🔏Privacy Policy

This Policy applies to our services, which include the services we provide on https://www.another.us/ or any other websites, pages, features, or content we own or operate (collectively, the “Sites”) or when you use our mobile app, any BAM API or third-party applications relying on such an API, and related services (collectively, the “Services”).

If you do not agree with the terms of this Policy, do not access or use the Services, Sites, or any other aspect of our business.

What Information We Collect

We collect your information in three ways: Information You Provide, Automatically Collected Information, Information From Other Sources. More detail is provided below.

Information You Provide

• Profile Information. We collect information that you provide when you set up an account, such as your username, email address, and password. You can add other information to your profile, such as a bio or a profile photo.

• User Content. When you interact with our Platform, we may collect text, uploaded datasets/files, feedback, chat history, chatbot development history, or other content that you input or otherwise provide to our Platform ("User Content").

• Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Platform or information about possible violations of our Terms of Service (our “Terms”), or other policies.

Automatically Collected Information

• Technical Information. We collect certain device and network connection information when you access the Platform. This information includes your device model, operating system, IP address, and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs. We automatically assign you a device ID and user ID. Where you log-in from multiple devices, we use information such as your device ID and user ID to identify your activity across devices to give you a seamless log-in experience and for security purposes.

• Location Information. We automatically collect information about your approximate location (e.g. country, state, or city) based on your Technical Information (such as IP address). Also, where you enable location services for the AnotherUs website within your device settings, we collect approximate location information from your device.

• Usage Information. We collect information about how you engage with the Platform, including information about the duration and frequency of your use, and your settings.

• Cookies. We use cookies and similar tracking technologies to operate and provide the Platform. For example, we use cookies to remember your language preferences, and for security purposes. We also use these technologies for marketing purposes. We will obtain your consent to our use of cookies where required by law.

Information From Other Sources

• Log-in, Sign-up, or Linked Services. Where available, if you choose to sign-up or log-in to the Platform using a third-party service, or link your account to a third-party service, we may collect information from the service

• Advertising, Measurement and Other Partners. Advertisers, measurement, and other partners share information with us about you and the actions you have taken outside of the Platform, such as your activities on other websites and apps or in stores, including the products or services you purchased, online or in person. These partners also share information with us, such as mobile identifiers for advertising, hashed email addresses and phone numbers, and cookie identifiers, which we use to help match you and your actions outside of the Platform.

• Payment and Transaction Fulfillment Providers. We receive information about you from payment and transaction fulfillment providers, such as payment confirmation details, and information about AnotherUs tokens you have purchased.

How We Use Your Information We use your information to operate, provide, develop, and improve the Platform, including for the following purposes.

• Provide and administer the Platform, such as enabling you to develop chatbots, to use different tools, and provide user support.

• In order to ensure a consistent service experience and to guarantee interconnection between products, these related products use a unified account service to collectively collect and process your account information (i.e. nicknames and IDs). The account you register for using this product will also become a universal identifier for using the unified account service, allowing you to log in synchronously, use related products, and access relevant services.

• Enforce our Terms, and other policies that apply to you.

• Notify you about changes to the Services and communicate with you.

• Maintain and enhance the safety, security, and stability of the Platform by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).

• Review, improve, and develop the Platform, including by monitoring interactions and usage across your devices, analyzing how people are using it, and by improving our technology.

• Facilitate research conducted by independent researchers that meets certain criteria.

• Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people.

Your Rights and Choices

Depending on where you live, you may have certain rights with respect to your personal information, such as a right to know how we collect and use your personal information. You may also have a right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of AnotherUs’s features and functionalities. ONCE YOU CHOOSE TO DELETE YOUR ACCOUNT, YOU WILL NOT BE ABLE TO REACTIVATE YOUR ACCOUNT OR RETRIEVE ANY OF THE CONTENT OR INFORMATION (INCLUDING BUT NOT LIMITED TO YOUR BOTS, YOUR STORIES) IN CONNECTION WITH YOUR ACCOUNT.

If you have registered for an account, you may also access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.

Please contact us by using the contact information provided in the “Contact Us” section if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification.

The Security of Your Information

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods. For security and privacy reasons, we request that you abstain from disclosing personal information, including passwords, credit card numbers, or other confidential data during chat interactions and chabot development. Our commitment to safeguarding your privacy is unwavering, but the security of personal information also relies on safe user practices. Third-party content. We may share your input data with third parties and the Platform may contain links to policies, functionality, or content maintained by third parties we do not control. We are not responsible for the privacy practices of third parties and the information practices of these third parties are not covered by this Privacy Policy.

How Long Do We Keep Your Information

We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims. The retention periods will be different depending on the type of information and the purposes for which we use the information. For example, when we process your information to provide you with the Platform, we keep this information for as long as you have an account. This information includes your Profile Information and User Content. If you violate our Terms, we may remove your Profile Information and/or User Content from public view immediately but keep your information as necessary to process the violation and as long as permitted by the applicable law.

Information Relating to Children Under 18

The Platform is not directed at children under the age of 18. If you believe that we have personal information about or collected from a child under the age of 18, please contact us at [e-mail].

Privacy Policy Updates

We may amend or update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you of any material changes to this policy by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or providing any other notice required by applicable law. We recommend that you review the Privacy Policy from time to time to stay informed of our privacy practices.

Contact Us

Questions, comments and requests regarding this Privacy Policy should be addressed to: [e-mail]